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Plivo Setup Assistant

Inspect and configure your Plivo account for the voice agent webapp

Indian Phone Numbers
0
Need at least 1
Browser Endpoints (Agents)
0
Create at least 1
Applications
0
SIP Endpoints (Agent Logins)
These are the accounts your human agents will use in the browser
No endpoints yet. Create your first one below.
Create New Endpoint

Username will be used by the browser SDK to register (e.g. agent1)

Your Phone Numbers
No numbers yet. You need to buy an Indian number after KYC approval.
Applications
No applications yet. You need one with an Answer URL pointing to your webhook.
Next Steps (Important)
  1. Add the following to your .env.local (already done by setup scripts):
  2. PLIVO_APP_ID=29573305401498542
    PLIVO_ENDPOINT_USERNAME=agent290940320606520634200623
    PLIVO_ENDPOINT_PASSWORD=VoiceAgent2026!Secure
  3. Get a **stable public URL** (loca.lt dies very fast).
    We prepared cloudflared for you — see the new TUNNEL.md guide.
    Run .\start-tunnel.ps1 to get a public URL (e.g. https://xxx.trycloudflare.com).
  4. Go to Plivo Console → Applications → VoiceAgent-Human-Softphone and update:
    • Answer URL: https://YOUR-TUNNEL.trycloudflare.com/api/plivo/answer
    • Hangup URL: https://YOUR-TUNNEL.trycloudflare.com/api/plivo/status
    (Both methods = POST)
  5. Open /dashboard (keep the tab open so the browser endpoint stays registered).
  6. Test by calling +91 22 6998 0822 from a real phone.